About HP Adjustments

A Locally Owned Team Advocating for Florida Homeowners

HP Adjustments is a locally owned husband-and-wife public adjusting team based in Daytona Beach, serving homeowners and property owners throughout Volusia County and Central Florida.

With over 40 years of combined experience, we understand how overwhelming the claims process can be when property damage occurs.

One of the most common issues we see is insurance claims being undervalued. Our role is to advocate on behalf of our clients to ensure their loss is properly documented, presented, and fairly evaluated.

40+Combined Years
2004In Industry Since
$0Upfront Fees

We focus on clear communication, professionalism, and guiding our clients through the process with confidence.

"Together, Heather and Ryan operate as a true team—combining deep policy and claims expertise with real-world construction and estimating precision. Their goal is simple: build clear, well-supported claims, reduce delays and pushback, and help Florida property owners pursue the fair outcome their policy provides."

Meet the Team

The People Behind Your Claim

Heather Pacheco, Owner and Licensed Florida Public Adjuster
20+
Years in Florida
Insurance Industry
Owner & Licensed Public Adjuster

Heather Pacheco

FL Lic. #W604295

Heather Pacheco is the owner of HP Adjustments and a licensed Florida Public Adjuster with more than two decades of experience in the Florida insurance industry. She began her career in 2004 as a paralegal on the insurance defense side, gaining an inside understanding of how carriers interpret policies, evaluate files, and make claim decisions.

In 2019, she chose to represent homeowners, bringing that behind-the-scenes knowledge to the people who need it most. Heather personally manages every claim she takes on from initial inspection through resolution, with a straightforward approach built on honesty, clear communication, and documentation that supports what the policy actually allows.

Policy AnalysisClaim DocumentationDefense-Side Background
Ryan Pacheco, Florida Licensed Public Adjuster
15+
Years Writing
Reconstruction Estimates
Licensed Public Adjuster & Estimator

Ryan Pacheco

FL Lic. #G293654

Working alongside Heather is her husband, Ryan Pacheco, a Florida-licensed adjuster with 15+ years of experience writing reconstruction estimates and a lifelong foundation in construction. Ryan started young watching—and then working alongside—his father, a contractor, and that field-based knowledge carries through in every scope he writes.

He is IICRC and Xactimate certified and known for producing accurate, defensible estimates supported by thorough inspections and detailed evidence. When needed, Ryan also leverages tools such as 3D scans and thermal imaging to help identify and support hidden or disputed damage.

Xactimate CertifiedIICRC Certified3D ScanningThermal Imaging

Together, Heather and Ryan operate as a true team—combining deep policy and claims expertise with real-world construction and estimating precision. Their goal is simple: build clear, well-supported claims, reduce delays and pushback, and help Florida property owners pursue the fair outcome their policy provides.

How We Work

Our 3-Step Claims Process

1

Inspect & Document

We do a thorough walkthrough of your property, photograph all damage, and build a complete record that supports the full scope of your loss.

2

Prepare & Present

We create a detailed claim package with estimates, reports, and documentation, then present it to the insurance carrier on your behalf.

3

Negotiate & Settle

We handle all back-and-forth with the insurer and push for a settlement that reflects your actual damages. You pay nothing unless we win.

Licensed & Certified
Heather Pacheco, FL Lic. #W604295
Ryan Pacheco, FL Licensed Adjuster
Xactimate & IICRC Certified
No fee unless we recover
Free Claim Review

Ready to Get What Your Claim Is Actually Worth?

No upfront cost. No pressure. We only get paid if we recover money for you.